Delivery
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Free Delivery in Milton Keynes: Enjoy free delivery in Milton Keynes (limited time offer).
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Standard Delivery: For addresses within 150 miles, a delivery fee of £1.00 per mile applies. For example, for a rental delivered from Milton Keynes to Cambridge, which is 50 miles away, the total delivery charge would be: 50 miles x 2 trips x £1 = £100 for delivery + £100 for collection = £200 total.
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Extended Delivery: For longer journeys, please request a custom quote. Extended trips cover our driver’s time and expenses to ensure a smooth delivery experience.
Our team takes care of setup and takedown, making it easy for you to relax and enjoy. Contact us if you have questions about delivery to your area!
Extra Costs for Larger Groups
For bookings with 10 or more guests, a small additional charge of £5.00 per extra user applies. This helps ensure that after every gathering, our hot tubs and saunas undergo a thorough deep clean, full sanitization, and meticulous disinfecting—so every guest enjoys the highest standard of hygiene and relaxation.
Simply let us know your expected guest count when booking, and we’ll take care of the rest—keeping the process seamless, transparent, and stress-free.
Damage Deposit
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Each rental requires a £750 damage deposit, fully refundable upon safe return of the equipment
Here’s how it works:
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Deposit Payment: Collected when you book, the deposit is securely held until the rental ends.
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Inspection and Refund: After pickup, our team inspects the equipment. If there’s no damage, your full deposit is refunded promptly. Any necessary deductions cover repair or replacement.
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Guidelines for Refund: Damage from misuse, negligence, or unauthorized modifications may result in partial or full deductions.
This deposit ensures we can maintain top-quality rentals for everyone—enjoy Simply Happy experiences with peace of mind!
Refund Policy
If you need to cancel, we offer a full refund if you cancel within 14 days of booking. However, cancellations made after this 14-day window are non-refundable. This policy helps us manage reservations and ensure availability for all our guests.
If you have questions or special circumstances, please feel free to reach out—we’re here to help!